Alodokter is the #1 digital health company in Indonesia. Launched in 2014, Alodokter brings high-quality medical services to its 27+ million Monthly Active Users by providing an integrated mobile solution for patients and doctors.
We empower patients and doctors with better knowledge to help them take better decisions:
- More than 550K monthly teleconsultations between doctors & patients with 800+ doctors in our mobile app
- Largest online booking of doctors and hospitals platform in Indonesia
- Most complete medical content database for patients and doctors in Indonesia
We believe that medical knowledge can help people take better decision for their personal and family health.
Here at Alodokter, we are dedicated to help Indonesian finding the finest health services. We hire people who are passionate, engaging and genuinely dedicated to help others. We train our team to be knowledgeable and highly skilled and reward the value they bring to Alodokter.
We are looking for an enthusiastic Nurse with a good understanding of medical terms and ICD coding who can join our team in analyzing medical data. You will assist in the discharge process of Insurance Chats on Alodokter Applications and Ensuring continuous flow of Alodokter Website Doctor Forum, and support our growing medical team. Attention to detail and computer skills are a must for this position.
What you will do
Determine the best suited ICD code for each and every Insurance Chat based on the diagnosis by the doctors and ensuring that they are in accordance with the Insurance Providers.
Assist in the discharge and claim process of every Insurance chats according to the SOP from Insurance Providers and ensure they meet with the timeline requirement.
Work will also include helping improve the medical quality of our website, such as helping the continuity of questions for website doctors, and making sure that website forums are interesting to read and easy to find.
Title rewriting (from Alodokter backoffice page/Wordpress). Changing the title of a question that goes to Alodokter becomes an interesting question title and easy to understand by the user. This means users can search the topics easily on the Alodokter website and also passing the questions to doctor's inbox, so the doctors can answers the questions
Tagging - Categorize each user's questions into the right category (put the article 'tag' on the Alodokter backoffice page.
Participate or provide input for the progress of Alodokter and Willing to follow activities organized by Alodokter.
**Education**: Nursing Degree (D3 Keperawatan, S1 Keperawatan, NERS)
**Experience**: 0-2 years
**Language**: Good English communication skills
**Soft skills**: detail oriented, good understanding of medical terms, familiar with ICD coding system, self motivated and efficient work is a must.
Advanced computer user (Back End Skill) including familiarity with spreadsheets and data analysis.
Willing to do overtime work - extra hours if needed.