Online Channel Associate - Fashion Category

Jakarta, Indonesia**JOB TYPE**
- Full-time**About the Role**:
Support ecommerce operations & online team activities in daily basis
-Execute actionable plans and ensure that merchants businesses operate successfully
-Ensure smooth and proper onboarding process for new merchants in each marketplace, such as SKU synchronization (omnichannel)
-Respond actively to merchants' inquiries in a timely manner and escalate the issue to ensure that the issues are resolved.
-Provide relevant data as needed and deliver well-structured report.
-Responsible in BAU operations: seller center owner, data pulling, shop setup, and promotion settings.
-Coordinate with the online team, supervisor, and other internal stakeholders to support the company's goals and objectives.

**Requirements**:
Minimum 1-2 year of working experience, preferably at Ecommerce operations.
-Has experience in handling merchants' seller center from various marketplace such as Shopee and Tokopedia.
-Strong problem-solving skills and business acumen.
-Comfortable for being easy to reach out and fast responding to merchants' inquiries
-Familiar to other seller center such as Tiktok, Lazada, Zalora, and Blibli is a plus.