**Help tackle climate change by providing excellent operational support to our growing global team.**
**Ember are looking for a passionate, self-motivated individual with an interest in providing excellent finance, administration, event and internal communications support to join our busy operations team in this newly-created post. This will be a varied role that will suit someone who is excited about helping us develop our internal operations and support a growing international team.**
**The role**
Ember is an independent, not-for-profit energy think tank that aims to accelerate the clean energy transition with data and policy. We gather, curate and analyse data on the power sector and coal mine methane emissions, and use our findings to improve energy and climate policy.
Ember has gone through impressive growth and has won major improvements to energy policy around the world. Now as we grow further, we're building a professional organisation that can continue to move fast and have an even greater impact in tackling the climate crisis.
As a remote-first organisation, with colleagues based across Asia and Europe, you will play an important part in developing and implementing our internal processes to enable everyone to achieve their full potential. The Operations team provides a strong foundation to the rest of Ember, and our work covers finance and fundraising, people and HR support, project management, donor relations, impact reporting, and systems to support the smooth running of the organisation.
With the support of senior operations colleagues your role will involve a wide range of duties to ensure the smooth running of Ember particularly with financial admin, office and IT management, logistics and internal communications.
**Responsibilities**
**Finance & grant administration**:
- Work with finance staff to ensure accurate and timely processing of employee compensation, including addressing pay/ expense-related questions or concerns; and supporting with tracking of invoices and monthly reconciliations
- Work with finance, donor relations and project staff to support contracting and record keeping for grant administration
**Office management and logístical support**
- Support with office management/contracts with co-working spaces, meeting room bookings and other ad hoc office needs
- Support with IT/tech set up (onboarding & offboarding to gmail, slack, other relevant tools such as CRM database)
- Support with tracking assets, equipment and software usage
- Maintaining Ember filing systems and supporting team with GDPR/data protection compliance
- Support with license/subscription renewals as necessary
- Support to develop/maintain 'how to guides' and handbook (such as travel booking, expenses, etc)
**Internal/external communications**
- Coordinating internal comms updates e.g. team news
- Admin and event organisation support to face-to-face and virtual team meetings (inc. our Advisory board)
- Updates to relevant pages on the Ember website (such as people, careers, impact, funding etc.) and creating relevant social media posts as appropriate.
**Other**
- General admin support to Ops team, including the collection and reporting on data such as tracking KPIs, survey responses etc.
- Ad-hoc project administration support to our flagship reports such as the Global Electricity Review.
**Requirements**:
**Must have**
- Graduate level or with demonstrable experience in a similar role
- A great team player with a solution focused, 'can do' attitude.
- Self driven and proactive, able to prioritise own workload and gain satisfaction from getting the job done to a high standard, and also able to operate well in a team based remotely.
- Excellent organisational and coordination skills, experience of juggling multiple tasks or projects and working to tight deadlines
- Great attention to detail and can be trusted to handle confidential and sensitive information
- Good written and verbal communication skills
- Great level of computer literacy with experience of working with different IT systems and data
- A flexible and adaptable approach to work
- A passion for climate change/ clean energy
**Nice to have**
- Previous experience working with teams remotely
- Previous experience of working with start-ups and fast growing organisations
- Experience of project administration e.g. updating Gantt charts, risk registers.
- Experience of using AI and new technologies to automate processes
**Benefits**
**Salary**: £31,000 - £37,260 GBP. Salaries may be adjusted depending on a location cost of living formula, but will not be below 75% of advertised figure.
**Further benefits**: We offer a competitive benefits package, including:
We operate a nine-day fortnight meaning our full-time staff are given every other Friday off work with no reduction in pay
- 25 days holiday, plus UK bank holidays (unless local statutory minimums are higher)
- For each year that you're part of the team at Ember you'll