Operations Associate

Details of the offer

Do you find it nearly impossible to create an impact?
**Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners.
You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and happiness to their families?
), monitor drivers' SOP and quality, and grow and maintain a high driver community.
**Your impact won't end there**; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives.
**You are the one who will directly empower our driver-partners and ensure their long-term economic viability**.
- THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_

**Job Descriptions**:

- Able to communicate regarding policies to driver-partners
- Conduct training (education) to driver-partners
- Coordinate with other departments to create the quality of driver-partners
- Conduct data analysis of driver-partners performance
- Familiar and experienced with suspension, termination, and activation of driver-partners accounts
- Exceed individual and team targets & KPI's
- Achieving total alignment with local teams when executing new initiatives

**Job Requirements**:

- Minimum bachelor's degree with experience in education and/or training driver-partners
- Able to operate and analyze data using excel and google sheet
- Able to communicate, present and influence credibly and effectively at all levels of the organization
- Positive, passionate, proactive, self-initiative and attentive to details
- Experience and familiar with spreadsheets, Microsoft Excel, and PowerPoint
- Lalamove respects your privacy and is committed to protecting your personal data.
Untuk semua kandidat


Nominal Salary: To be agreed

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