Operations Online Staff

Monitoring both business and consumer transactions

Ensuring the agreed SLA is met

Onboarding merchants to the proposed and selected products

Coordinating with every stakeholder for transactional update

Communicating with every partner for maintenance and disturbance

Handling every transactional issue
Previous Working experience in related field 1 - 3 years.

Fresh graduates are open to applying.

Proficient at using Microsoft Office Tools (Word, Powerpoint, and Excel) and G-Suites (Docs, Sheets, and Docs)

Have the ability to analyze large quantities of data, accurately diagnose root cause problems, and lead operational changes to drive business results

Great team player and adaptable to changes

Familiar with using CRM and data visualization software

Experienced in multi-tasking with great attention to detail

Excel work cross-functionally and are comfortable managing various workstreams simultaneously