How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations.
Your Role:
- Responsible for order processing machine from overseas i.e. Germany, Austria, Switzerland and China for Indonesia Market by cooperating with a Regional order processing team.
- Responsible for order processing spare parts, tooling & other products from overseas i.e. Singapore, Germany, and China for Indonesia
- Provide sales / customer service support, preparation & submission of quotations
- Manage shipping order schedule and track progress of each order to ensure on-time delivery
- Manage products delivery to customers
- Coordinate with third party warehouse, regional office regarding order processing, samples, claims, stock on hand and price.
- Act as a key contact point relating to order processing
- Coordinate with other departments for a smooth workflow and operation
- Ensure timely management and disposition of customer return parts
- Support processing time invoicing process to achieve target days
- A Process warranty orders & returns
- Work closely with vendors/3PL/ freight-forwarders / subsidiaries / customers
- Physical stock check with warehouse
- Monthly Reports
- Any other task assigned by GM
Your Profile:
- Bachelor's degree or Diploma or equivalent in Logistics, Business Administration, or related disciplines
- 3 years' experience in similar role and similar environment/related field, MNC business preferably within a matrix structure and a fast-paced environment
- Very good command of English - both spoken and written
- Customer oriented, team player and growth mindset
- Initiative and proactive in following through and completing tasks. Resulted Oriented.
- Communication, Collaboration, Problem Solving and hands on
- Prioritization, able to multi-task with attention to details
What we offer:
- International, varied and independent work
- Access to the latest technologies and work equipment
- Respectful and appreciative corporate culture
- Flat hierarchies in a dynamic team
Contact Person:
Rapeeparn Limcharoenporn