Patient Journey Partner

Details of the offer

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position Local customer facing role unlocking value along patient journeys Roche is a company with a 125 year history and our ongoing success is based on our strong focus on delivering meaningful value for our customers and society, and we will need to evolve our offering and approach in order to do so.
In response to the increasingly volatile world we live in, Roche Pharma International began a wide scale transformation process - changing our ways of working to be more agile, less hierarchical, highly collaborative. Now we take the next STEP in our journey focusing on how we can deliver the greatest value and make a meaningful difference to our customers, patients and society.
Mission and responsibilities: As the Patient Journey Partner (PJP), you will be at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering extraordinary medicines towards much more partnering, innovating and leading generative disruption.

You will be locally embedded and integrated in the healthcare ecosystem in a functionally agnostic way (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). It has no profitability, sales objectives or incentives.

As an empowered leader and the face of Roche, you will collaborate closely with all partners directly touching the patient journey, gaining a deep understanding of their needs, in service of connecting Roche's capabilities to co-create meaningful solutions. In addition, you will be responsible for:
Acting as a trusted partner and the primary point of contact between stakeholders and Roche, prioritising and securing resources, and driving solutions that deliver outcomes faster. Collaborating with patient journey partners to remove roadblocks and unlock possibilities to deliver value for patients and the community. Guiding Roche's products through their lifecycle and supporting their appropriate use, sharing their merits with HCPs in a truthful and balanced manner. Ensuring great experiences whenever partners in the ecosystem engage with Roche employees, products and services. Who are you: You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem.
You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).
Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche Indonesia is located in the business district of Jakarta. We have 3 divisions: Roche Pharmaceuticals, Roche Diagnostics and Roche Diabetes Care with more than 700 employees - and we keep growing. We've been in Indonesia since 1972 to answer the need for highly differentiated medicines and diagnostics for personalized healthcare. Our commitment is to continue providing accessible innovative treatments and solutions for every Indonesian patient and to continuously ' Doing now what patients need next '.
Roche is an Equal Opportunity Employer.


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