Provide operational, technical, and business development management of the Country Sub-Sector to support SJ Group's vision and values
- Develop and execute cyclical and responsive Country based operating plans aligned to the overall SMEC Strategic Action Plan for the Sub-Sector
- Facilitate excellence in all operational, technical, and business development activities conducted by employees within the Country Sub-Sector portfolio
- Work with the Sub-Sector, South East Asia Regional Director, and other South East Asia Transport sector leaders to optimize resourcing across South East Asia according to Client and Sub-Sector needs and ensure clarity in structure and reporting lines and locally for individual employees
- Clear and effective communication and consultation with internal and external stakeholders
- Resolve project issues within the Country Sub-Sector and ensure project product is of high quality
- Manage the Country's financial targets of the Sub-Sector and the achievement of the Country's Sub-Sector operational plans
- Accountable for the operational success and financial performance of the Country Sub Sector and the achievement of associated budgets
- Budget management, including reviewing and maintaining budgeted utilization levels
- Business reporting, including monthly financials (project and business plans)
- Recommend Country Sub-Sector budgets to Sub-Sector, South East Asia Director
- Oversight of financial and management reporting against Country plans
- Effective management and adequate mitigation of Sub-Sector, WHS, project, and associated opportunity risks
- In collaboration with the Sub-Sector, the South East Asia Director ensures capability development and mobilisation of sub-sector resources to support SJ Group's overall business objectives
- Work with People & Culture and Recruitment & Talent Business Partners/Advisors and relevant stakeholders to structure a workforce that effectively operates disciplines, functions, and client delivery aligned to global service delivery;
- Manage individuals that form part of teams of excellence globally while also operating within the Country Sub-Sector while ensuring that resources are deployed in a manner that optimizes outcomes for clients globally;
- Engage with Transport, and South East Asia Leaders to enable the deployment of resources and the achievement of South East Asia-based agendas and plans;
- Champion regular participation and promotion of resourcing activities including employee development opportunities, succession planning, training and mentoring of employees, diversity, and culture inclusion with the Transport Sector.
- Ensure Sub-Sector structure and projects are adequately resourced with appropriately qualified and experienced employees to meet business objectives while continuing to consider optimization of wider SJ Group objectives;
- Support development opportunities within the allocated budget
- Participate in recruitment and retention activities as required
- Participate in cultural enhancement activities, organize employee recognition events, and mentor high-potential employees;
- Undertake regular people management activities such as the annual Performance Review, Probation Reviews, Remuneration Reviews, and Performance Improvement Plans, in a timely manner
- Collaborate with South East Asia and Other Country Transport Sector leaders to manage Country based client relationships and achieve sustainable growth through targeted client relationship management and business development activity
- Identify and build sustainable relationships with key clients;
- Contribute to and support the development and implementation of processes to monitor and review client satisfaction;
- Develop client-related actions for the short, medium, and long term aligned with the company's overall vision and business objectives;
- Provide Business Development leadership to employees and Managers within the Sub-Sector
- Identify and establish new business within the Sub-Sector for SJ Group's services in line with the organization's strategic directions;
- Ensure the CRM and BD activity for the Country Sub-Sector is undertaken
- Provide support to the Sub-Sector, South East Asia Director, and manage activity to transition a regional-based business model to a global service model
- Collaborate in managing Country cultural initiatives, meetings, and coordination of committees in line with the global schedule;
- Assist employees in transitioning from regional-based work scope to Sub-Sector-based work scope while appropriately mitigating risk and not compromising client output
- Lead Country Sub-sector and participated in reporting, new metrics development, consistency programs, support services centralization, and all initiatives that contributed to the reform to the global based business model
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