Product Management (Search, Recommendation And

DepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.
- Work with cross functional teams to develop and improve structured policy, community guidelines in accordance with platform ecosystem and user tastes
- Collaborate with local teams to improve the quality of policy understanding and operation
- Develop and streamline operational processes to drive productivity improvements in moderation team management ranging from Quality Control, Quality Assurance, and Training, etc
- Involved in day to day basis of policy enforcement by understanding local culture, context, and legal environment and proactively update with latest policy trends
- Work closely with product, R&D, operational team to ensure policy is applicable to different product scenarios.

**Requirements**:

- 1-3 years of demonstrated experience in making and operating of community policy in a content oriented context
- Experience in data processing using Ms. Excel is required. Python or Structured Query Language coding experience will be an advantage
- Passionate about design operational processes and systems especially in trust & safety
- Self-motivated and willing to learn
- Ability to work in a dynamic and agile environment
- Strong communication skills and well-versed in English (spoken and written)
- Proficiency in Bahasa Indonesia (required) or Mandarin (optional) to facilitate cross-border collaborations and communications.