Product Operation Associate (Contract Based)

Responsibilities Provide Administrative Support. Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams. Maintain new and existing products' configurations or rules setup. Perform a variety of clerical duties requiring knowledge of departmental procedures Operational Support. Provide product operational support to product managers. Help to solve & follow through operational problems by coordinating with various stakeholders. Familiar with relevant tools to do checking & identification problems. Project support for specific features or products. Provide support for specific projects and/or the smallest stream under the project. Do testing based on references or checklists given by product managers and report the result as it is. Document on how-to-use or product guidelines - include screenshot apps or landing pages based on guidelines or directions from product managers Provide Data Reporting. Gather & collect necessary information or data for reporting. Conduct analysis for reporting; provide basic insight with the guideline or direction from product managers. Requirements Bachelor's degree from a reputable university, fresh graduates are welcome. Good attention to detail for data entry and good problem solving skills. Have a strong willingness to learn. Self-starter with a strong sense of curiosity, strong ownership and can-do attitude. Familiar with Microsoft Office and Google Office Suite (SQL knowledge will be a plus point). Able to communicate in English and Indonesia, via verbal and written medium. Having an interest in product management is a plus point. Available to work for 6 days a week. About Moladin Moladin is Indonesia's leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin's vision is to be a positive driving force in the physical and social mobility of all the people it touches ("Mobility for all").
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