Product Researcher

Design and conduct both qualitative and quantitative user research

Help define product requirements and success metrics

Understand the problem that the team/company wants to solve and able to translate it into research initiative to help solve the problem

Identify opportunities for product improvement, using internal and external data, and define applicable customer/market trends.
Continually monitor product performance (feature usage, customer delight, retention etc.)
and brainstorm with the product management team on ways to improve

Able to present findings to cross-functional teams in a clear and actionable way
Minimum Bachelor's degree in any discipline

3 years of professional experience in product research, marketing research, or a similar role

Excellent analytical skills with the ability to synthesize data into actionable insights

Have a proven track record of designing, executing, and participating research on user experience

Proficient in Microsoft Office, especially Excel, and statistical analysis software (SPSS, SAS, etc.)
Experience with qualitative research methods, such as focus groups and ethnographic studies

Experience with online research tools, such as SurveyMonkey, Google Consumer Surveys, etc