Product Support - Internal Tools

**Responsibilities**:

- Daily monitoring for system process flow and making sure everything works.
- Search any issue that can interferes with the system process flow
- Work closely with the engineering and product team for troubleshooting and solving the issue.
- Help carry out simple analysis or reporting for product needs.
- Create dashboards for monitoring and alerts.

**Requirements**:

- Solid technical background in MySQL query
- Extremely strong communication skills and strong attention to details
- Strong analytical, problem solving and troubleshooting skills
- Ability to work well in a team, passion and self-motivation
- Ability to read the code or error code is a plus points
- Familiarize with monitoring tools (e.g: scalyr, grafana) and rest client tool (e.g: postman, insomnia) is a plus points