Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company!- ** Your Role **:Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.- ** Your Responsibilities**:- To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.- To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.- To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).- To prepare spot quotations, data for tender documents + actively participate in commercial support.- To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.- To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).- To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints.- To report incidents + hazards as per the relevant working instructions.- Internally, title will be: Project Logistics Customer Excellence Specialist**Your Skills and Experiences**:- Able to converse fluently in Bahasa Indonesia and English- Bachelor's degree in logistics related- At least 2 years of experience in Project Logistics- In depth knowledge of Project Logistics- In depth knowledge of oil & gas industry- Collaborative mindset - sense of urgency and proactive communication- Excellent Customer Service Skills- Ability to work with demanding deadlines- Ability to work independently as well as part of a team- Advanced computer skills with emphasis on Microsoft Office suite- Experienced in using systems for day to day office activities. example: WMS, AutoCAD, SAP- Willing to be based in customer site**About Kuehne+Nagel***With over 80,000 employees at some 1,300- Next steps to joining our teamStep 1- Step 2Speak with your Kuehne+Nagel recruiting specialistStep 3Meet our hiring teamStep 4Decide if you will accept the offer
