Public Engagement Specialist

Announcement Number: Jakarta-2024-046 Hiring Agency: Embassy Jakarta Position Title: Public Engagement Specialist (Emerging Voices Specialist) Open Period: 04/26/2024 -05/17/2024 Format MM/DD/YYYY Vacancy Time Zone: GMT+7 Series/Grade: LE - 6510 10 Salary: IDR Rp376.743.495-IDR Rp376.743.495/Per Year Work Schedule: Full-time - Promotion Potential: LE-10
Duty Location(s): 1 Vacancyin
Jakarta, Java, ID Telework Eligible: No For More Info: HR Section
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Overview Hiring Path: • Open to the public
Who May Apply/Clarification From the Agency: For USEFM - FP is 5. Actual FP salary determined by Washington D.C.
•All Interested Applicants / All Sources
Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Appointment Type Details: •Indefinite subject to successful completion of probationary period Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary: The work schedule for this position is:
Full Time (40 hours per week) Start date: Candidate must be able to begin working within a reasonable period of time four weeks of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: Yes Relocation Expenses Reimbursed: No Travel Required: Occasional Travel Regular requirement to travel/work away from home up to 2 months of the year in a number of trips.

The Emerging Voices (EV) Specialist is the leading locally employed (LE) staff adviser for the Mission's Public Diplomacy (PD) engagement with the EV audience sector: primarily youth, minorities, and others who are able to influence Indonesian attitudes toward the United States using new, often digital, communication networks. Plans, develops, coordinates, oversees, and evaluates impact of all PD activities, projects and initiatives to engage EV audience sectors. Tracks trends in emerging networks through direct engagement, research, polling, and statistical analysis and analytics. Designs and recommends PD strategies and oversees programs to connect with EV audience sectors to promote U.S. policy and to dispel inaccurate perceptions.

This Mission is an OSM 5 post, a large Mission located in a country of major importance to the United States. Indonesia has the highest level of global influence of the vast majority of other countries around the world and its government is a principal player with which the United States interacts in all aspects of pressing multilateral issues.
EXPERIENCE: This position requires at least four years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as asignificant part of the job is required. Experience with audience or market analysis and managing social media accounts is required.At least one year of supervisory experience is required.
JOB KNOWLEDGE:Must have knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and Indonesia; knowledge of trends in experiential learning and audience engagement; and an understanding of communications in the region and the international information environment as it affects Indonesia. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
Requirements: EXPERIENCE: This position requires at least four years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as asignificant part of the job is required. Experience with audience or market analysis and managing social media accounts is required.At least one year of supervisory experience is required.
JOB KNOWLEDGE:Must have knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and Indonesia; knowledge of trends in experiential learning and audience engagement; and an understanding of communications in the region and the international information environment as it affects Indonesia. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
Education Requirements: Bachelor's Degreein Communications, International Affairs, American or Intercultural Studies, Marketing, English, or local equivalent is required.
Evaluations: LANGUAGE: Fluent Speaking/Reading/Writing English and Indonesian languages are required. (This may be tested).
SKILLS AND ABILITIES:
Must have strong analytical skills. Must have excellent customer relations, interpersonal, and cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Strong project management skills are required. Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications: All applicants under consideration will be required to pass medical and security certifications.
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Indonesia may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Benefits: Agency Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Indonesia may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information: HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 ("Certificate of Release or Discharge from Active Duty"),Letter from Veterans' Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link .
All candidates must be able to obtain and hold a Public Trust - Background Investigation clearance.
To apply for this position click the "Submit Application" button. For more information on how to apply visit the Mission internet site.
How to Apply: All candidates must be able to obtain and hold a Public Trust - Background Investigation clearance.
To apply for this position click the "Submit Application" button. For more information on how to apply visit the Mission internet site.
Required Documents: To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
All Applicants:
•Degree with transcript
• Proof of citizenship
Eligible Family Member Applicants:
• Copy of Sponsor's Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 - Member Copy 4, Letter from Veterans' Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
Next Steps: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Indonesia.