Job Purpose:
Promote product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's products on assigned areas (West Java)
- To plan and carry out all sales activities
- Responsible for ensuring customer satisfaction
- Managing quality of product and service delivery
Key Accountabilities:
- Prepare sales action plans and schedules Make sales calls to new and existing clients
- Develop and make presentations of company products and services to current and potential clients Negotiate with clients Develop sales proposals Present sales contracts
- Ensure customer service satisfaction and good relationships Follow up on sales activity
- Monitor and report on sales activities and follow up for management Other projects those may assign by Direct Superior
- Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
- Obey the Fresenius Medical Care Compliance and Company Regulation
**Competencies**
- Core Competencies refer to FME Company Values
- ** Collaborative**: means that we know how to work together for our shared purpose and to achieve our goals as one company
- ** Excellent**: means that we continuously drive quality and progress to lead the business into a successful future
- ** Proactive**: means that we are good at taking the initiative to make an impact with our work
- ** Reliable**: means that we are a trusted companion to our patients, partners and colleagues
- Sales Competencies
- Product, Disease and Market Knowledge
- Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.
- Understanding of product concept, character and environment changes as well as their impact on company's product positioning.
- Keep to see the opportunities to expand sales area in order to meet customer expectation.
- Selling & Negotiation Skill
- Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"
- Territory Management
- Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently
- Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction
- KOL Management
- Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.
- Business Acumen
- Uses business and financial analysis to identify ways to improve profitability;
- develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved;
- forecasts sales effectively;
- makes effective trade offs within and across budgets;
- anticipates issues and builds contingency plans.