Relationship Manager

**Job Summary**:
**Do you have a keen interest in the e-commerce industry?
We're looking for an enthusiastic individual with strong strategic communication and negotiation skills who has previous experience in Sales and/or Account Management.
As Senior Relationship Manager, you will have a significant impact on assisting users in achieving their targeted GMV and selling online!
**

**Responsibilities**:

- Manage, retain, and grow the gross merchandise value (GMV) of TOP Users.
- Maintain a good relationship with users within the contract period to ensure future renewals.
- Develop a strategic approach for upselling SIRCLO's services.
- Act as the go-to person for user solutions and complaints, while also maintaining contact with them on a regular basis.
- Work closely with users to create the most effective campaign.
**Requirements**:

- Minimum a Bachelor's degree with more than 3 years of working experience in Sales and/or Account Management
- Strong communication and negotiation skills.
- Experienced in collaborating closely with businesses in the e-commerce industry is an advantage.