Resepsionis

**Objectives of this role**- Interact with guests and maintain a positive, professional attitude- Respond to front-desk inquiries by providing information about the hotel's services- Coordinate transportation, events, and other accommodations for optimal customer satisfaction- Address guest complaints and implement appropriate solutions to maintain a positive rapport- Foster a high-quality hospitality environment that leads to repeat business**Responsibilities**- Record incoming and outgoing deliveries- Listen to guests' concerns and present reports to hotel management- Provide luggage or check-in assistance when needed- Greet guests at the entrance and assist in verifying appointments or reservations- Recommend local restaurants or attractions depending on guests' interests**Skills and qualifications**- Strong written and verbal communication skills- Demonstrated work experience in the hospitality industry- Working knowledge of reservation management software- Clear customer service skills that demonstrate measurable results- Willingness to learn about local attractions, events, and dining options**Preferred qualifications**- Ability to work flexible hours- Familiarity with best hotel management procedures- Solution-oriented mindset when addressing day-to-day issues- Exceptional organizational skillsJenis Pekerjaan: Penuh WaktuGaji: Rp8.312.000 per bulanPertanyaan Lamaran:- Are you willing to work in Dubai?Pengalaman:- hospitality: 2 tahun (Diwajibkan)Bahasa:- english (Diwajibkan)