Job Description
Responsible for leading the regional team including FLM subcontractors
Main Customer interface and point of escalations in region
To ensure the operations efficiency of the FLM team in regions
To ensure project standards are implemented and followed up with regional teams including FLM subcontractors
To coordinate and ensure the FLM set up (resources, tools etc.) in regions for optimum operational efficiency
Total responsibility of quality of deliverables in the region
To coordinate and manage weekly, monthly and daily status reports to customer and higher management
Responsible for managing subcontractors and 3rd party service providers in the region
Sole responsibility to conclude and making sure network element acceptance (ATP) are completed within the schedule period and in accordance to the standard and quality requirements
Manage the timely return of faulty parts to FSL (Logistics warehouse)
Full responsibility on regional SLA/KPI and Network Availability (NAV)
To analyze faults and propose and implement mitigation actions
Responsible for escalations of regional operational issues to higher management.
Main MS interface to Implementation department by close coordination with Roll Out Regional Managers
Responsible to manage additional circuit provisioning (CR) activities in region
Responsible for monthly Subcontractor Performance
Manage day to day Operation LTOA, Cell Low NAV, Genset Monitoring, Incident Report submission and other Key task
Requirement
Bachelor Degree in Telecommunication, Telecom, Electrical, Industrial, IT Engineering or related major.
5 years+ experience in Operation & Maintenance services, especially for Field Operation Maintenance.
Good organizing and communications capability, can endure hard working and high delivery pressure.
Fluent in English and Bahasa is a must,
Able to work in multicultural and fast changing environment.
Positive attitude, independent, self-driven, self-motivated and good coordination skills.
Willing to work and travel to all regions of Indonesia.
Additional Requirement
Age
40 Year(s) old
Job Information
Industry
NORMAL
Employment
Position Level
General Manager
Working Hour
Language
English