**Basic Information**:
- Location: Jakarta Selatan
- Industry: ICT
- Level: mid to senior
- Department: Cloud Business Unit (CBU)
- Grade: 16
- Report to: Business Director
- Functions: Sales Administration, Business Administration, General Administration, Secretarial, Document Control, etc.
- Working Hours: 8:00 - 17:00
**Basic Qualifications**:
- Degree: min. Bachelor's Degree in any major
- Years of experience: at least 3 years in the same or related functions
**Client**:
Our client is a leading global provider of ICT infrastructure and smart devices, the world's largest supplier of telecommunications network equipment, and the second-biggest maker of smartphones.
It designs, develops and sells telecommunications equipment, consumer electronics, various smart devices, and various rooftop solar products. With more than 200K direct employees across 170 countries and regions as of 2022, it is ranked as "23rd Best Employer" in 2022, according to Forbes, the "World's 9th Most Valuable Brand for 2022", and the 1st in the top 10 global telecom brand list.
**Job Role**:
This role will be responsible for supporting the industry insights and account management in the representative office, ensuring smooth policy execution, including supporting and monitoring the Business Development team to coordinate customer engagement activities and feedback integration.
**Job Descriptions**:
- **Sales Administration**:
- Manages customer relationships effectively, achieving key objectives and resolving issues
- Implements policies that can help customer satisfaction, resolves issues promptly, and summarize customer satisfaction issues for further improvement
- Work closely with the Finance department to monitor monthly and yearly revenue, including conducting the GAP analyze between forecast, target and actual revenue summary report
- **Business Administration**:
- Daily discussion with multi department about business target, business progress, and accelerate it with the head of department
- **Risk Control**:
- Responsible for department internal risk controller
- Responsible for department compliance risk controller
- **Document Control**:
- Responsible for documents that required signature from the Director, with high confidentiality
- **General Administration**:
- Support the head of the department to organize meetings, take meeting minutes (example: Monthly Meeting and Bi-Weekly Meeting), and keep updates of key target projects progress
- Responsible to work closely with custom clearance and regulatory
- Fluent in English
- Fluent in Mandarin
- Skilled in Ms Office; Word, PowerPoint, Excel, etc.
- Able to fast learning business model
- Able to make a quick decision to assess business development member's work
- Possess communication skills and get used to the sales system and have the ability to discuss with sales personnel directly
- Have an experience with Kominfo website and government relationships is a plus
Pay: Rp1,500,000,000 - Rp2,500,000,000 per month
**Experience**:
- Sales Administration: 3 years (required)
**Language**:
- Mandarin (required)