Sea Logistics Operational Care Specialist

Details of the offer

At Kuehne Nagel, we pride ourselves on providing exceptional service and products to our customers. We are looking for motivated and dedicated individuals to join our team as Sea Logistics Operational Care Specialist, Warehousing. If you are detail-oriented, efficient, and thrive in a fast-paced environment, we want to hear from you!
** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.
** Your Responsibilities**:

- To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
- To support in resolving claims + disputes.

**Your Skills and Experiences**:

- Min 3 years experience in a warehouse or administrative role is preferred
- Strong attention to detail and accuracy
- Good organizational and time management skills
- Ability to work independently and as part of a team
- Ability to maintain accurate records, manage paperwork, and keep track of inventory is essential
- Proficiency in office software such as Microsoft Excel, Word, and Outlook is typically required. Experience with inventory management software or warehouse management systems (WMS) may also be beneficial.
- Ability to quickly identify and address issues that arise in the warehouse, such as inventory discrepancies or shipping delays, is important for maintaining smooth operations.
- Ability to converse fluently in Bahasa Indonesia and English
- Willing to work in Cakung, Jakarta Timur
- Flexible and willing to work in shifts

**About Kuehne+Nagel***

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Hera Setyowati


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