Sea Logistics Operational Care Specialist

** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.
** Your Responsibilities**:

- To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
- To obtain dangerous goods (DG) approval where necessary.
- To create files for consolidation containers (unless performed by dedicated planners).
- To ensure costs + revenues are entered during the shipment creation, providing cost awareness + efficiency, ensuring profit maximization.
- To support in resolving claims + disputes.

**Your Skills and Experiences**:

- Bachelor degree
- Preferred at least 5 year experience in related field
- Able to converse fluently in Bahasa Indonesia and English
- Ability to establish priorities and accomplish multiple tasks with mínimal supervision & computer skills
- Strong time management, analytical thinking, communication and coordination skill

**About Kuehne+Nagel***

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Hera Setyowati