** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our customer care specialists to ensure all requirements are met (in a timely + efficient manner).
** Your Responsibilities**:
- To review + ensure alignment of shipping instructions, clarifying any deviations/conflicts taking country regulations, export compliance, rate + routing information into consideration.
- To issue BAL specimen + release BAL B/L as per financial guidelines + working instructions.
- To timely + accurately submit carrier OBL instructions, VGM + security filings.
- To ensure departure confirmations (or deviations v. scheduled departure) are shared with the CCLs.
- To immediately escalate problems, operation disputes or discrepancies to more senior roles as relevant.
- To monitor the operational performance of carriers + other vendors, escalating/creating awareness if
performance + commitments are not being delivered.
- To collaborate with CCLs through proactive provision of information, knowledge, solutions + alternatives to
deliver customer satisfaction.
- To submit manifest accurately and in timely manner to Indonesia Customs Authority.
- To retrieve required customs documentation accurately and in timely manner
**Your Skills and Experiences**:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Has experience in operations within the freight forwarding industry, fresh graduates are welcome to apply
- Strong knowledge of international shipping regulations and customs procedures.
- Proficient in logistics management software and MS Office Suite.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to converse fluently in Bahasa Indonesia and English
**About Kuehne+Nagel***
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Hera Setyowati