**About MoEngage**
**MoEngage** is a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers.
Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behaviour and build marketing campaigns that proactively engage users.
In just seven years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With a global presence spanning 35 countries, MoEngage has offices in San Francisco,Singapore,Vietnam, Berlin, Jakarta, and Bengaluru.
We have been recognized as **one of the 25 Highest Rated Private Cloud Computing Companies To Work For** in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.
Our inclusion on this list highlights our ability to lead during a crisis and is a huge testimony to the people-driven culture we have.
Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms? Do you enjoy discovering opportunities others do not even know exist and are geared to champion them? Are you driven by ownership and a chance to make an impact? If so, this opportunity may be for you!
- Onboard customers with Integration support and drive adoption of the product
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Build relationships with senior stakeholders and manage account planning
- Provide relevant CRM and mobile marketing automation expertise to the Customers
- Advise clients on the most effective ways to use the MoEnagage Platform
- Be a Product Evangelist, consulting the top internet companies on their growth.
- Awareness on Information Security concepts and Best Practices
- Awareness on Information Security concepts and Best Practices
**Location
- Jakarta, Indonesia**
**Skills**
- 4-7 years of experience with relevant experience managing clients
- Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus.
- SaaS and B2B experience is a must.
- Ability to understand customer requirements and see how MoEngage can add value in various ways.
- Take ownership of the relationship post sales and grow the customer
- Champion the product and be an evangelist
- Empathy - Needed in any client facing role, also important for working with other teams.
- Strong written and verbal communication skills