**Job Description**:**Life at Grab**At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.**Get to know the Team**The Merchant Experience analytics team is an established team responsible for curious analysts and data scientists to join the team. We make an impact by improving the life of our merchant partners by helping them onboard and grow their business through Grab. Our team is made up of analysts from varied background and geographies motivated by Grab's mission to help everyday entrepreneurs. If you are looking for an intellectually stimulating and complex challenge, then you should join our team!**Get to know the Role**We are looking for a Senior Data Scientist (Analytics) to drive key analytical initiatives for the Merchant Experience at Grab. You will be working on various Merchant related problems and provide critical insights to improve the merchant experience. This requires working closely with various teams within Grab (Product, Business, Operations, Marketing, Strategy, etc.), pushing boundaries in how we position quantitative thinking and data in how we make decisions.**The Day-to-Day Activities**- Understand business objectives and deepdive into existing data to recommend new ideas to solve for the most impactful customer problems.- Identify frequently occurring hypotheses and problem statements that can be generalised into common patterns. Develop scalable analytical frameworks and solutions to allow for solving repetitive problems in a more efficient manner.- Problem-solve with the right balance of rigour, technical complexity and explainability, keeping in mind practical constraints of our real-world business and operations.- Define and align with stakeholders on key metrics, design and propose experimentation strategies.- Launch A/B tests, analyse experiment results and provide recommendations.- Develop and uphold best practices with respect to change management, documentation and data protocols.**The Must-Haves**- 3+ years experience working in data-related and/or quantitative fields (preferably in retail, supply chain, merchandising, eCommerce and/or start-ups).- Strong data visualization and storytelling skills. Experience in creating dashboards using Tableau and other visualisation tools. Knowledge of Azure toolstack (Databricks, PowerBI, Azure Data Explorer) will be a plus.- Fluent with SQL, Python, R or other scripting/programming languages to problem-solve. Experienced with working with very large datasets.- Ability to deliver on tight timelines and move quickly with cross-functional teams to partner or lead decision making while maintaining high attention to detail.- Self-starter, principled and driven to do the right thing for an organisation. Able to operate very independently with a high degree of ambiguity; a person who enjoys and learns from experimentation.- Quantitative discipline with strong business sense and ability to articulate complex analyses results to a wide range of audiences, and translate these to actionable business insights. Primarily driven by quantitative outcome for all decision making.- Strong statistical knowledge with hands-on experience running and analysing controlled experiments will be a plus.**Our Commitment**We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.**About Grab**Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.**Join us today to drive Southeast Asia forward, together.
