Senior Enhancement Associate

COMPANY DESCRIPTION

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

DESIGNATION : Senior Enhancement Associate

RESPONSIBILITIES
- Perform coordination with internal ALTO or external (client/member/other switching) for any automation requirement
- Ensure all requirement has been created appropriate and on time
- Establish and maintain active and constructive relationships with internal ALTO
- Establish and maintain active and constructive relationships member/client ALTOEnsure staff are informed and trained to support good corporate governance in their specific areas of work

QUALIFICATIONS

**Knowledge**
- Product Knowledge
- Project Management
- Business Process Improvement
- Reporting Operation Process
- Online transaction
- Switching Application Knowledge
- Monitoring Application Knowledge
- Reporting Application Knowledge

**Non-technical**
- Learning Skill
- Risk Management Skill
- Reporting and emergency response planning
- Strong relationship management
- Excellent communication and interpersonal skills
- Strong motivational and empowerment skills
- Commitment and reliable
- Outstanding organizational and leadership skills
- Take initiative and remain calm under pressure

**Technical**
- Process Improvement
- Diagram Flow Process
- Microsoft Office
- Data Analytics

OTHER INFORMATION
- Proven experience in Operational Process or Process Improvement or Business Analyst at least 2 years experiences
- Proven experience in Financial Institution or Switching or Bank
- Bachelor degree from any title or institute