Service Quality Assurance Staff - Bsd

**Job Descriptions**:- Conduct Front Liner's service quality monitoring (physical standard, interaction standard, transaction standard) in Customer Care, Office Buildings, Malls, Sport Club, JV/BM, Telemarketing.- Monitor Front Liners' productivity index.- Create Report Front Liner performance based on result of SQ Monitoring Result & Productivity Index- Develop Service Improvement area.**Job Qualifications**:- Minimum Bachelor's Degree in Computer/Telecommunication Engineering, Management, Administration.- Minimum 2 years of working experience in related field.- Excellent communication skills.- Willing to be placed in BSD City.