Service Quality Assurance Staff

Service Quality Assurance Staff - BSD Job Descriptions: Conduct Front Liner's service quality monitoring (physical standard, interaction standard, transaction standard) in Customer Care, Office Buildings, Malls, Sport Club, JV/BM, Telemarketing.Monitor Front Liners' productivity index.Create Report Front Liner performance based on result of SQ Monitoring Result & Productivity Index
Develop Service Improvement area.
Job Qualifications: Minimum Bachelor's Degree in Computer/Telecommunication Engineering, Management, Administration.Minimum 2 years of working experience in related field.Excellent communication skills.Willing to be placed in BSD City.