Spv. Purchase & Customer Service (Maternity

**Responsibilities**:- Identify and evaluate potential suppliers and vendors based on price, quality, reliability, and delivery performance.- Negotiate contracts, terms, and conditions with suppliers to secure favorable pricing and contractual agreements.- Monitor and analyze market trends, supplier performance, and product specifications to identify opportunities for cost savings and process improvements.- Manage the purchase order process, ensuring accurate and timely purchase order creation, issuance, and tracking.- Collaborate with cross-functional teams, including finance, operations, and quality assurance, to ensure alignment and effective communication throughout the procurement process.- Supervise and provide guidance to the purchasing team, including training, performance evaluation, and professional development initiatives.- Supervise the customer service team and provide guidance and support as needed- Handle customer inquiries and complaints, and resolve customer problems in a timely and satisfactory manner- Assist customers in finding products and services- Train and manage customer service representatives- Monitor customer satisfaction and suggest improvements to the company's customer service processes- Maintain customer records and update customer information as needed**Requirements**:- High school diploma or equivalent- Minimum 3 years experience in customer service, sales, purchasing or a related field- Excellent communication and problem-solving skills- Ability to work independently and as part of a team- Proficiency with computer systems and software programs**Job Type**: TemporaryContract length: 3 monthsPay: Rp5,000,000 - Rp6,000,000 per month**Education**:- D1-D4 (preferred)**Experience**:- Customer Service: 2 years (preferred)