Store Supervisor (Surabaya)

Overseeing sales people, cashiers, shelf stockers, and other employees.
- Managing VM based on VM Guideline.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and promotion.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring merchandise stocks and product displays, and the general appearance of the store.
- Investigating market trends and offering products that would appeal to customers.
- Addressing customers' requests, comments, and complaints.
- Motivating employees to achieve targets on daily basis.
- Collaborate with Beauty Trainer to train new staff members (Product Knowledge, Selling Skills, Grooming Skills).

**REQUIREMENTS**:

- Minimum High school diploma from any majors.
- Demonstrable at least 2 years experience in a supervisory capacity at a retail store, or similar.
- Extensive experience with preparing budgets, and financial and expense reports.
- In-depth knowledge of product and consumer trends, and marketing strategies.
- Exceptional interpersonal skills in dealing with employees and customers.
- Competency in retail management software, such as POS
- Proficiency with spreadsheet and word processing software.
- Excellent written and verbal communication skills.