Supervisor People & Development (Call Center)

Will be responsible as below:

- "Execute Training Need Analysis in all department to oversee every department's training needs to improve employee capabilities in order to support company's business growth.
- Provides design learning / training programs (modules, training delivery, pitching relevant vendors) for all divisions in order to develop soft skills, and hard skills for all employee.
- Build annual and monthly training program and prepare training plans to maximize the monthly sales outcome
- Create and develop Job Roles and Job Descriptions, and also ensure that all jobs in all roles for every positions are clearly described.
**Requirements**:

- At least possess 1-2 years working experience as Organization Development & People Development Supervisor/Assistant Manager
- Having 1-2 years' experience in QA/QC activities at BPO companies
- Possess strong knowledge in Organization Development, Performance Management and People Development are mandatory.
- Capable in using Microsoft Visio will be very considered
- Possess excellent analythical thinking, presentation skill, Interpersonal skills and the ability to work effectively with a wide range of person in a diverse community.
- Experienced in creating TNA, create training modules, deliver soft skill trainings, perform pre-post test and training reports."
Jenis Pekerjaan: Penuh Waktu

Gaji: Rp6.000.000 per bulan

Pertanyaan Lamaran:

- Aakah saat ini berdomisisli di Yogyakarta?
Pengalaman:

- Quality Assurance & Trainer: 1 tahun (Diutamakan)