Supply Chain Customer Service Officer

**Responsibilities**:

- Proactively ensure order processing is inputted on time and follow-up until the delivery
- Establish a personalized relationship with the client in order to optimize the service level
- Responsible to update catalogue and price different
- Proactively communicate towards the hierarchy in case of problems and implement adapted corrective actions.
- Be responsible for the client accounts clarity (clearing of accounts.)
- According to the organization, participate to the implementation of projects in collaboration with the client (ex: information sharing, stock levels optimizations etc.)
- Requirements:

- Minimum hold a bachelor degree from reputable university
- Having at least 3 years of experience as order processing/supply chain customer service in FMCG industry
- Attention to detail
- Proficient Microsoft Office skills
- Fluent in English
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