Team Lead - English

Provide mentorship, guidance, and career development to members of their team. Lead a- high-performing team through an exciting transition to build problem solving, critical.- thinking, analytical and technical capabilities which will enable the department to develop deeper, more- scalable solutions.- Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results directly with global cross-functional teams to problem solve analytical approaches and develop solutions.- communication goals - communication skills- Bachelor's degree or equivalent diploma, monitoring and reporting development plan to stakeholders in an actionable format on action plan execution.- Deliver projects involving quantitative analysis, industry research, and strategy development, working- Identify actionable insights, suggest recommendations, and influence team strategy through effective- Set clear sales targets, both individual and team-based, and work towards achieving and exceeding these- Managing the day-to-day activities of the team.- Empowering team members with skills to improve their confidence, product knowledge, and- Conducting quarterly performance reviews.- Minimum 2-3 years of people management experience as TL.- Has the ability to deliver feedback and coaching to team members basis the collected data from Quality- Must be able to spot trends and tendencies with data and drives team to look for insights.- Strategic thinker with strong analytical and creative problem-solving skills- Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders- Significant experience in a complex fast paced environment- Passion for ensuring an excellent user experiencePay: Rp2,000,000 - Rp9,000,000 per monthApplication Question(s):- Are you willing to relocate to another country for this job?**Education**:- D1-D4 (preferred)**Experience**:- people management as a Team Leader: 2 years (required)- complex fast paced environment: 2 years (required)- BPO Company: 2 years (required)