Technical Support

We're looking for an energetic, self-starting, and innovative individual to fill our technology support position.
As part of the Corporate IT team, this position will be responsible for handling support of on-site needs, and remote support and projects as requested.
Provides a high level of responsive and quality support for our bank clients, while adhering to corporate processes & procedures.
**Primary Responsibilities**
- Documents, and implements standard operating procedures and customer service guidelines relating to support.
- May participate in development of information technology and infrastructure projects.
**Qualifications**
- BS Degree or equivalent experience in Computer Science, Information Technology, related field.
- 5+ Years IT Support experience
- Good analytical troubleshooting skills to isolate and resolve problems.
- A good team player with the ability to coordinate with other teams to see complete solutions delivered
- Strong listening skills with careful attention to detail
- Strong written and oral communication skills in English

Pay: From Rp10,000,000 per month

COVID-19 considerations:
Working from home

**Education**:

- S1 (required)

**Experience**:
**Language**:

- English (required)