Technical Support Specialist

Details of the offer

Seputar posisi kerja:
We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services.
This role include diagnosing and fixing technical difficulties, providing prompt help, and monitoring server performance to ensure maximum functionality.
- Responsibilities/Jobdesc:

- To provide technical assistance to clients for products & services offered by company
- To provide guidance to clients for products & services offered by company
- To troubleshoot errors related to hosting related services (Windows & Linux)
- To monitor servers' performances
- To ensure servers are working on optimum performance
- To reply to clients via Help-desk
- Requirements:

- Maximum age 29 years old
- At least 1 years experiences of working in a related field is required for this position
- Understanding of Linux system operation
- Understand the concept of server administration with Linux
- Have good understanding in Hosting and Domain will be an advantage.
- Understand cPanel
- Have good communication
- Able to work with teams as well as individually
- Can analyze server problems
- Able to speak English at least passive.
- Willing to work shifting schedule (morning, noon, and night shifts)
- Working Conditions:

- Based In Jogja or willing to relocate to Jogja.
- Work From Home allowed (after the probationary period) with limited quotas per year.
- Benefit
- Provide device
- Reimburse for internet
- BPJS (Ketenagakerjaan dan Kesehatan)
- Health Insurance
- Performance review in end-year

Application Question(s):

- How many salary do you expected?
- Will you able to work onsite in Yogyakarta?
- How many year of experience did you have as Technical Support?
- Are you ready to work shifting (morning, noon, and night shift)?
- Do you have experience as help-desc Technical Support?
- Do you have experience in Linux administration?


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

.Net Engineer

3 months contract-based 1. Bachelor or Diploma Degree in Computer Science/Information Technology or related major from reputable university 2. 3+ years exper...


Lintas Media Danawa - Special Region of Yogyakarta

Published a month ago

Watches Technician

Carry out all general repairs including battery jobs, part jobs, changing watch straps, and chronograph servicing - Carry out checks on the functioning of qu...


Retail Luxury Watches & Jewelry - Special Region of Yogyakarta

Published a month ago

Front End

SoftwareSeni is a Software Development Company based in Yogyakarta & Sydney, Australia. We have been designing and developing phone apps, websites, and mobil...


Softwareseni - Special Region of Yogyakarta

Published a month ago

Technical Support Specialist

We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and ...


Hacklab Rocks - Special Region of Yogyakarta

Published a month ago

Built at: 2025-01-06T12:50:23.621Z