Technical Support Specialist

**Responsibilities**:

- To provide technical assistance to clients for

products & services offered by Exabytes
- To provide guidance to clients for products &
services offered by Exabytes
- To troubleshoot errors related to hosting related

services (Windows & Linux)
- To monitor servers' performances
- To ensure servers are working on optimum

performance
- To reply to clients via Helpdesk
- To answer and reply to phone calls on Technical

related issues
- To perform weekly & monthly server maintenance
*

Requirements : *
- Maximum age 26 years old
- at least 1 years experiences of working in related field is required for this position
- Understanding of Linux system operation
- Understand the concept of server administration with Linux
- Server administration concepts of Linux
- Have a good communication and able to work under pressure
- Able to work with teams as well as individually
- Has the ability to analyze server problems
- Able to speak English at least passive.
- Willing to work shifting schedule

**Note**:
Only those who have the qualification that aligns will be invited to the interview

**COVID-19 considerations**:
Always wear a mask at the office, hand sanitizer always around, cubicle workstation, Work From Home allowed

(during the pandemic or after the probation period)

**Job Types**: Full-time, Fresh graduate

**Salary**: Rp2,200,000 - Rp3,000,000 per month

COVID-19 considerations:
Always wear mask at office, handsanitizer always around, cubicle workstation, Work From Home allowed

Application Question(s):

- Do you familiar with cPanel?
- Do you familiar with Linux CentOs?
- What kind of programming language do you commonly use?
**Experience**:

- Linux system operation: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)