**Jakarta, Indonesia**:
- Determine the needs of end users of technical documentation.
- Work with technical staff to make products easier to use and thus need fewer instructions.
- Organize and write supporting documents for products.
- Develop comprehensive documentation that meets organizational standards.
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for successocuments as new issues arise.
- Create, maintain and update manuals, procedures, specifications and other documents.
- Create, maintain and update installation instructions, training material and other technical documents.
- Design and establish style guidelines and standards for texts and illustrations to meet business needs.
- Create, compile and deliver software developmental documentation packages.
- Review, revise, modify or edit documents prepared by others.
- Compile, organize and write online help files to support end-users.
Qualifications:
- Bachelor's degree in relevant technical field.
- 2-4 years industry experience as an effective technical writer.
- Proven ability to quickly learn and understand complex topics.
- Previous experience writing documentation and procedural materials for multiple audiences.
- Superior written and verbal communication skills, with a keen eye for detail.
- Proven working experience in technical writing of software documentation.
- Ability to deliver high quality documentation paying attention to detail.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
- Excellent written skills in English and Indonesia.
- Strong working knowledge of Microsoft Office.
- Basic familiarity with the SDLC and software development.
- University degree in Computer Science, Engineering or equivalent preferred.