Telemarketing Supervisor

Company Description

McEasy is Indonesia's Top Transportation Management System with IoT Integration. We provide Internet and GPS-based digital solutions to address the needs of logistics operations and vehicle location tracking.

Hundreds of companies use our product to assist their operations and logistics, including Alfamidi, FedEx, Club, Cleo, Anteraja, MGM Bosco, PO Rosalia Indah, Mulia Ceramics, Polda Jatim, Go Trans, AKAS, and etc.

**Job Description**:

- Plan monthly team forecast based on deal focus target of each team member
- Arrange and lead daily telemarketing meeting in monitoring team members activity of the day
- Review and ensure sales quotation and sales contract are correctly created, sent to and returned from customers
- Responsible to ensure team member to use and report their daily activity and sales pipeline as accurate and as details as possible
- Responsible to ensure team members understand and align with sales department and company OKR
- Provide and arrange training to team members in related to product knowledge and other skills needed for the job related
- Ensure team members understand and keep updated with company and department work policy and procedure
- Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow-up, deal focus achievement, and others to management

**Qualifications**:

- Bachelor's degree in Business, Management, Information and Technology, or related field
- At least 5 years in sales/telemarketing staff position or 2 years in sales/telemarketing supervisor
- Experienced in handling team consist of 6-10 people (telemarketing staff) is a plus
- Excellent written and verbal communication skills
- ** Willing to be placed in Surabaya, Indonesia**

Additional Information

Benefit:

- Competitive Salary Package
- Parking Card
- BPJS, THR
- Sales Incentives
- Annual Bonus