Telemarketing Team Leader

Details of the offer

**Responsibilities**:

- Provide leadership, direction, and real-time management to the Team in order to deliver service excellence;
- Motivate agents to deliver outstanding results including both commissionable and non-commissionable key performance indicators;
- Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results;
- Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold;
- Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills;
- Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results;
- Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management.

**Qualification**:

- Bachelor's degree in Business, Management, Information and Technology, or related field is preferred;
- At least 5 years in sales/telemarketing staff position or 2 years in sales/telemarketing team leader;
- Experienced in handling team consist of 6-8 people (telemarketing staff) is a PLUS;
- Excellent written and verbal communication skills;
- Strong supervisory and leadership skills with a proven ability to motivate and manage a team;
- Excellent organizational skills and attention to detail;
- Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.

Office : Kino Tower, Alam Sutera - Tangerang

Working Days : Monday - Friday (9-5), Saturday (9-3)

**Salary**: Rp5,000,000 - Rp7,000,000 per month

Application Question(s):

- Notice period

**Experience**:

- Team Leader: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Tangerang (preferred)


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

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