Hiring Path:
- Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is FP-7.
Actual FP salary determined by Washington D.C.
Only one Open-to U.S. Citizen Eligible Family Members (USEFMs) - All Agencies
Security Clearance Required:
Top Secret Clearance
Appointment Type
Permanent
Appointment Type Details:
Definite not to Exceed (5 years)
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:
- Full Time (40 number of hours per week)
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required
**Duties**:
The incumbent serves as an Information Management Assistant (IMA) assigned to support the classified and unclassified computer networks and messaging systems as needed.
The IMA also assists with telephone and radio management, circuit and network management, diplomatic courier operations, and Diplomatic Post Office (DPO) and unclassified pouch operations as required.
The IMA reports to post's direct hire Information Programs Officer.
**Qualifications and Evaluations**:
**Requirements**:
**EXPERIENCE**:
Two years of office management or technical experience is required.
Work related experience should demonstrate a high level of organizational skills, ability to adhere to regulations, aptitude for paying attention to detail, and use of IT software and equipment.
- (Please note that one credited year of working experience is equal to 40 hours/week x 52 weeks or 2080 hours.
)_
**JOB KNOWLEDGE**:
Education Requirements:
Mandatory:
A high school diploma is required
Evaluations:
LANGUAGE: English Fluent in speaking, writing and listening.
**This may be tested.
**
SKILLS AND ABILITIES:
Must have an excellent working knowledge of Department of State customer service principles and the ability to manage ISC computer systems without long-term assistance.
The ability to work both independently and in a team environment, responds to requests in a timely fashion, and resourceful in finding solutions to problems.
Must be able to work effectively in the IT environment, maintain constructive communication when addressing customer requests, and closing out tasks.
Must be able to coherently document problems, remedies, and write procedures that will be utilized by colleagues.
**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
**Benefits and Other Info**:
**Benefits**:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General Surabaya may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE ORDER:
1.
AEFM / USEFM who is a preference-eligible U.S.
Veteran*
2.
AEFM / USEFM
3.
FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S.
Veteran must submit a copy of their most recent DD-214 ("Certificate of Release or Discharge from Active Duty"), Letter from Veterans' Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.
A "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.
The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.
Acceptable documentation must be submitted in order for the preference to be given.
**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?)
and for additional employment considerations, please visit the following link.
**How to Apply**:
How to Apply:
Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement.
Failure to provide requested i