**Responsibilities**
- Coordinate with various PIC such as surveyor, credit analyst, branch manager and marketing to support the operation.
- To ensure all loan documents are put in the safekeeping properly as per SOP and can provide the document request fast in case needed for any audit purpose.
- To ensure collateral document are safely keep temporary in branch storage before it deliver to store at Head Office.
- Act as customer service in branch that will liaise with Head Office customer experience to solve customer issues/questions.
- Responsible for day-to-day branch operations processing - including reports, reconciliation payment, reconciliation costs.
- Responsible to ensure all contracts, payment information and welcome pack has been sent to customers.
**Requirements**:
- At least a Bachelor's Degree from reputable university with an excellent GPA (preferably accounting/finance/economic/business administration).
- Advanced in Microsoft Office (Word, Excell, Functionality of PIVOT and Vlookup).
- Experience in managing large data set.
- Superb attention to detail and always act based on procedures given.
- Good communication skills and able to communicate the process recommendation properly in operational area.
**About Moladin**
Moladin is Indonesia's leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin's vision is to be a positive driving force in the physical and social mobility of all the people it touches ("Mobility for all").
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