Application Support

Identifying and assessing problems

Troubleshooting and solving existing problems

Providing on-call support

Act as a consultant/advisor to others analysts

Working with cross-functional teams

Maintaining records and writing reports

Create and maintain comprehensive project documentation

Conduct, analyze and review requirements gathering from stakeholders to understand pain point

Translate business requirements and functional specifications into technical specifications and ensure that implementations meet specifications and quality standards

Design complex business process and data models with multiple domains and layers
Bachelor Degree in Computer science or Information System or related field

Having minimum 1 year experience as Application support

Excellent client-facing and internal communication skills

Solid organizational skills including attention to detail and multi-tasking skills

Must have experience working with offshore team, internal development teams and business teams

Strong knowledge in SQL Database (Query database)

Willing to work with shifting system