Apprenticeship - Customer Satisfaction Measurement

Prudential's purpose is to help people get the most out of life.
We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions.
We pledge to make Prudential a place where you can Connect, Grow and Succeed.
**Responsibilities**:

- Be a part of customer facing projects/programs to guide the customer journey.
- Helping to do daily, weekly, monthly, and quarterly report related to Customer Experience.
- Understand existing process and actively involve to support customer excellence.
**Requirements**:

- Willing to WFO (3x a week) in South Jakarta
- Able to join for 6 months internship
- Understanding basic survey and data analytics
- Ability to understand data reporting, especially on customer data and link it to customer excellence
- Able to use Microsoft Excel fluently