Business Development Manager would be responsible for driving business growth in the assigned territory/customer in F&B, Pharmaceutical, environmental Laboratory & Muni segment for the complete range of Hach Analysers (Online & Lab). This role involves close collaboration with end users (demand generation, value selling) and channel partner (commercial execution). Key responsibilities including but not limited would be as under:
- Accountability towards monthly targets on orders / shipments & quarterly targets on opportunity pipeline.
- Drive business development growth and increase market share in Assigned Territory
- Deal with key customers in Food and Beverage, Municipal, Drinking Water, Palm Oil, FMCG, Pharma and other assigned industrial verticals.
- Manage customer relationship from top to bottom and ensure customer satisfaction through product and services
- Drive value selling and value communication actions at key accounts
- Strategize and drive marketing and service offerings to key accounts
- Conceptualize and execute pricing and service agreements with key accounts.
- Develops, implements & sustains comprehensive account plans (sales, marketing and service programs/strategies) to achieve monthly & annual booking / shipment numbers
- Meet weekly customer visit targets and generate sales opportunities
- Be a single point contact for coordination related to customers.
- Prepares and maintains all sales documentation (Sales Funnel, Client Profile, etc.) and ensures updated maintenance of the CRM system (SFDC)
- Practice & evangelize Danaher Business System (DBS) tools like VM/DM, Kaizen, PSP, Policy Deployment, etc to run effective service processes.
- Understand customer requirement and offer correct product/technology solution.
- Ensure timely submission of technical and commercial offer.
- Regular follow up with customers to conclude the order
- Coordination with channel partner to generate quotation & follow up for order booking
- Coordination/Teamwork with supply chain & Service teams to ensure fulfilment of order to customer satisfaction.
- On time payment collection from customers for escalated cases
- Monitor and analyze competition activities in the assigned territory
- Drive and execute actions to deliver results in key focus areas.
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