Business Pursuit Manager**Date**:5 Jun 2024**Location**: Jakarta, East Asia, ID**Company**:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.**Contract Type : Fixed term two years | Pay Band : G/6 | Location : Jakarta, Indonesia****Role Purpose**The role purpose of **Business Pursuit Manager **in the British Council Indonesia is to (a) identify needs and converting opportunities; (b) build and strengthen relationships with key accounts (schools in particular, universities, corporates, etc.) to meet related targets for English, UK qualifications & examinations business in Indonesia.The role is also required proactively resolve issues, add value and ensure delivery on expectations. This will involve identifying needs and integrating value-orientated solutions in response which leverage the British Council's unique array of education and English-related products and services, delivering the highest standards of account management, and becoming a trusted advisor for a wide array of stakeholders which includes leadership, HR, teachers, parents and students.On a daily basis the role executes the country key account strategy and plan.**Main opportunities/challenges for this role**:- Work in British Council English & Exams, as part of a strong business development team- Build relations with new potential British Council partners/clients/accounts, in particular but not limited the school sector- Win business and achieve sales/account targets and resolve issues, add value and ensure delivery on expectations to client satisfaction- Identifying client needs and integrating value-orientated solutions in response which leverage the British Council's unique array of education, English and assessment-related products and- services- Assist in strategic decision-making to grow the exams and English business through partnerships and key account management**Main accountabilities but not limited to the following**:**Winning business**- Generates new leads through networking, working with marketing for targeted events, campaigns and collateral to support new lead gen- Identifies and converts opportunities- Analyses customer needs and ensure customer is kept informed throughout process- Develops value propositions with support from BD Managers and Commercial Manager with input from Region and works with project leads - and supporting functions - on developing tender- submissions- Builds and develops relationships and networks, particularly around existing clients to cultivate segments, and uses influence to work with others internally to grow the business**Account and stakeholder management**- Manages and delivers in year Account Plan; develops out of year Account Plan- Links with B2B support from the Operations team to set and review the quality of delivery to support account relationship- Flags and addresses performance issues in delivery and proactively seeks solution for an amicable resolution- Works to define Account Relationship standards and frameworks, including an up-to-date records on relevant CRM system- Practices Relationship Management, development and reviews (including mapping and delivering F2F touch-points, annual and quarterly reviews for big accounts)- Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective- business decisions that respond to operational needs**Commercial planning**- Carries out routine monitoring and standard reporting on commercial data involving sales, profitability and/or co-funding and sponsorship opportunities using an agreed set of corporate- processes, techniques and report templates**Market and customer intelligence**- Ensures product/sector knowledge is up-to-date and forward-thinking- Provides account /country-specific input into market intelligence activities, innovation and business development/marketing plan/targets- Collects and shares trends and insights within market developments**Analysis and Reporting**- Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective- business decisions that respond to operational needs- Contributes data as required, to enable the development and distrib
