Call Center Representative

**Jakarta**:
**Indonesia**:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
**Responsibilities**:
Seize opportunities to upsell products when they arise

Meet personal/team qualitative and quantitative targets

Keep records of all conversations in our call center database in a comprehensible way

Follow communication "scripts" when handling different topics

Build sustainable relationships and engage customers by taking the extra mile

**Requirements**:
Familiarity with CRM systems and practices

Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Track record of over-achieving quota

Ability to multi-task, set priorities and manage time effectively