Call Center Representative (Japanese Speaker)

**Call Center Representative (Japanese Speaker) - Contact Center Service Company Bali**

**Job Description: Call Center Representative - Japan**

**Key Responsibilities**:

- Provide accurate and timely information, resolving customer issues effectively
- Document customer interactions and maintain accurate records
- Collaborate with team members to improve service quality and customer satisfaction
- Adhere to company policies, procedures, and quality standards
- Participate in training sessions to enhance product knowledge and service skills

**Qualifications**:

- **Proficiency in Japanese (both written and spoken)**:

- **Indonesian nationality**:

- Bachelor's degree in Japanese Literature or related field is preferred
- **Fresh graduates are welcome; 0-5 years of experience in a call center or customer service role is advantageous**:

- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks

**Location**:

- Bali, Indonesia

**Job Types**: Full-time, Contract

**Education**:

- D1-D4 (required)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- English (required)
- Japanese (required)