Cdp (Indonesian Food)

**Job Description**:

- Monitor guest feedback and respond in a timely and professional manner.
- Resolve guest complaints effectively.
- Regularly review guest satisfaction and implement strategies to improve them.
- Collaborate with various hotel departments (e.g., housekeeping, front desk, concierge) to ensure smooth operations and consistent guest experiences.

Work Experience
- Bachelor's degree in Hotel Management.
- Minimum 5 years of experience in hotel operations, with a proven track record in a guest-facing role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.

**Benefits**:

- Limitless opportunities to grow your career.
- Take advantage of special team member rates and experience our properties as a guest.