Cloud Operations

**Setup Process for Cloud Operations (Infra and Security)**:

- Drive and own responsibilities of Service delivery
- Schedule, manage and facilitate meetings between different stakeholders
- Promote Agile values, principles and practices within the teams
- **Coordinate/Manage L1 & L2 services related to migrated workloads on to AWS Outposts & AWS Regional public cloud.
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- Manage SLA's as committed to the customer.
- Manage timely escalation process between the L2 and L3 teams.
- Build, manage and publish team metrics and reporting enabling accurate visibility and transparency between support teams and stakeholders
- Build and manage interdependencies between projects / teams (consortium)
- Facilitate collaboration every day to remove impediments and reduce risk
- Grow Agile maturity within development team members, as well as product owners, scaling best practices

**Qualifications**:

- Certified AWS Sysops engineer.
- ITIL certification, project management certification.
- Proven understanding of Agile values and principles, such as Scrum, Kanban, or SAFe and experience in Scrum
- Comprehensive experience with workflow management tools
- Ability to work with cross-functional teams and thrive in a fast-growing, rapidly-changing environment
- Outstanding communications skills, including the ability to translate sophisticated technical products and features into intuitive concepts and graphics

**Salary**: From Rp15,000,000 per month