Customer Relation Management & Sales Support Supervisor

Requirements:
Candidate must possess at least a Bachelor's Degree in any field. At least 3 years of working experience as Customer Relation Management or Sales Support in F&B / HORECA / Food Manufacturing Have experience in working at a B2B Company will be a plus Have experience using Zendesk is a must 6-month project contract with the opportunity to become a permanent employee Willing to work at Samora Group Head Office, Menara Thamrin, Jakarta Pusat. Responsibilities:
Manage and maintain the CRM database, ensuring data accuracy, integrity, and security Generate reports and analyze data to identify trends & achievements Collaborate with Sales team to seamless sales transactions Support Sales team in managing customer accounts, resolving issues, and providing exceptional customer service Stay updated with CRM developments and trends to recommend enchancements and improvements #J-18808-Ljbffr