Customer Service Coordinator For Oil & Gas Segment

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.**Join us on our journey for a better tomorrow.****Job description**:1. Handling Service Contracts- Preparing service contract intervention schedules- Contacting the customer if the schedule still in line with customer operation- Ordering the required part one month before intervention- Opening and closing service plan job- Scheduling service plan job2. Job Planning and Distribution- Monitoring all jobs readiness for all area- Update and informing jobs status for all area- Contacting the customer to confirm that all required parts ready at customer- Planning job intervention on all area for at least next 2 weeks coming- Inform the customer regarding actual schedule for job interventions and make sure that machine ready for service3. Customer communication care handling- Handling incoming call for service inquiry- To ensure service contract extended has acknowledged by the customers4. To implement ISO Integration (ISO 9001, ISO 14001 and OHSAS 18001)**Personal requierements**:- Positive attitude- Self motivated with a high level of responsibility and loyalty- Demonstrate good communication skills on all levels- Task and Customer oriented- Good analytical and problem solving skills- Good organizational and time management skill**Educational requirements**:- D3/S1 from any discipline/preferable technical- Preferable has experience, fresh graduates are welcome, good communication with Mandarin will be advantage**Diverse by nature and inclusive by choice**Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.